Bitrix24 Business Partner

B2B customer portals

Secure self-service portals for orders, personal prices, documents, balances and support, integrated with CRM and 1C.

100+completed projects
7+ yearsintegration experience
5 countriesremote delivery
SLAdocumented response times
BUSINESS VALUE

What the business gets

A measurable operating model instead of a collection of disconnected tools.

01 / RESULT

Personal catalog

Secure self-service portals for orders, personal prices, documents, balances and support, integrated with CRM and 1C.

02 / RESULT

Self-service orders

Secure self-service portals for orders, personal prices, documents, balances and support, integrated with CRM and 1C.

03 / RESULT

Documents and balances

Secure self-service portals for orders, personal prices, documents, balances and support, integrated with CRM and 1C.

04 / RESULT

Support under SLA

Secure self-service portals for orders, personal prices, documents, balances and support, integrated with CRM and 1C.

DELIVERY

How we deliver the project

Clear stages, acceptance criteria and controlled launch without disrupting daily operations.

01

Discovery

We map goals, users, data sources and measurable success criteria.

02

Architecture

We design roles, integrations, security and the target operating model.

03

Implementation

We configure, develop, migrate data and test end-to-end scenarios.

04

Launch & growth

We train the team, monitor adoption and improve the solution by data.

B2B customer portals — ITBA
ITBA DELIVERY STANDARD

Technology that becomes part of the business process

We connect the solution with CRM, accounting, communications and analytics, document every integration and support the system after launch.

  • Business analysis
  • UX and role model
  • API integrations
  • Data migration
  • Information security
  • SLA support
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FAQ

Questions before the project

Secure self-service portals for orders, personal prices, documents, balances and support, integrated with CRM and 1C.

How long does implementation take?

A focused first release usually takes 2–6 weeks. Enterprise scope is split into controlled stages with separate acceptance criteria.

Can we start with a pilot?

Yes. We launch one high-value scenario, validate the result and scale only after the pilot is accepted.

Do you support the solution after launch?

Yes. We provide monitoring, incident handling, updates, user support and a regular improvement backlog under SLA.

Can you integrate our current systems?

Yes. We audit APIs, data quality and security requirements, then select the safest exchange pattern for each system.

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