Bitrix24 business partner

Business Automation & CRM Implementation in Kazakhstan

Bitrix24 implementation, 1C integration, business process automation, enterprise software development & IT outsourcing in Kazakhstan.

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Technology partner in Kazakhstan

One accountable team for business automation and integration

ITBA / EZT connects sales, operations, finance, documents, customer service and management analytics. We deliver projects across Kazakhstan and work remotely with international teams.

Process automation

Approvals, procurement, contracts, internal requests and cross-department accountability.

Automate operations →

1C integration

Reliable synchronisation of customers, products, stock, orders, invoices and payment status.

Connect 1C and CRM →

WhatsApp in CRM

Centralised conversations, routing, response-time control and complete customer history.

Connect WhatsApp →

BI analytics

Trusted executive dashboards built on CRM, accounting, marketing and operational data.

Explore BI solutions →

Managed IT

User support, devices, servers, networks, cloud services, backup and security under an SLA.

Managed IT services →
Delivery model

From discovery to launch, adoption and continuous improvement

We define measurable objectives, map the process and data, design the solution, deliver in controlled stages and train users on real scenarios. Documentation and post-launch support are part of the project.

Planning a project in Kazakhstan?

Tell us about the process and systems involved. We will recommend a practical next step.

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DELIVERY STANDARD

How an ITBA project moves from discovery to measurable result

We combine business analysis, solution architecture, implementation and post-launch support. Every stage has a clear output, owner and acceptance criterion.

Discovery

We map the process, users, systems, data and business metrics before recommending technology.

  • Current-state map
  • Success criteria

Architecture

We define roles, integrations, security requirements, delivery stages and the target operating model.

  • Solution blueprint
  • Release roadmap

Implementation

We configure, develop, migrate data and test complete scenarios with key users.

  • Controlled pilot
  • Acceptance testing

Adoption and support

We train teams, monitor usage, resolve incidents under SLA and improve the system with real data.

  • User enablement
  • Improvement backlog